The Evolving Role of Hardware as a Key Enabler of Open Source
Telephony in the Business Market
The business telephony market is undergoing radical transformation due to the advent of
disruptive technologies such as Internet Protocol and open source software. Traditional
PBX systems have dominated the enterprise market, while Key systems have been the
primary solution for small and medium sized businesses. IP-based alternatives are now
gaining acceptance, and open source-based telephony solutions are opening up new
markets for the functionality that previously required an expensive PBX system.
Open source telephonylutions are largely software-based but require a hardware
component for PSTN connectivity. This White Paper addresses the drivers behind open
source telephonyn source solutions are evolving. There is a continuing trend
for telephony functions to be software-based, but for now, functions such as PSTN
connectivity will be hardware-based. Sangoma Technologies is one such vendor, and this
White Paper focuses on its products and how it is enabling open source telephony for
businesses of all sizes.