Based on its experience of deploying over 16,000 IP telephony systems around the world, 3Com can
point to three areas of business activities on which the technology can have significant impact:
. Cost control-network convergence reduces cabling costs; use of the "pass-thru" port of 3Com IP
phones can minimize Ethernet port counts at the LAN switch. Users handle their own moves,
adds, and changes, reducing the expense of service provider visits
• User productivity—workers at home, in branch offices, and at remote operations can fully participate
in business activities with four or five-digit extensions and centralized voicemail services
• Customer interactions—customer call completions can increase with advanced IP telephony applications
capable of delivering services such as voice mail as e-mail, find me/follow me, interactive
voice response, and call announcement—not to mention support over the IP wide area network
(WAN) for call center agents distributed across the business
Four phases of convergence leading to complete integration of
business processes.
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Worldwide voip billing solution provider since 1999
Address: 850 Ives Dairy Rd., Ste. T/57-320 - Miami, FL 33179 - United States
Tel: +1.305.655.0311 - +1-305-655-1605
E-mail: info@cyneric.com
