Part of our commercial VoIP operations & billing family of solutions. Cyner User Admin was designed to centralize all aspects of your commercial operations. This interface hub enables real-time communication and management of your VoIP operation.
It supports the following customer models:
Pre-paid
Post-paid
Post-paid with credit caps
System recognizes multiple types of users, giving each different levels of access and restrictions. Security is an important aspect of your operation thus we provide you with tools to manage this appropriately.
Customer Relationship Managment (CRM)
Creation and definition of customers across all business models Commercial and technical reports
Price lists creations, promotion creation and assignment and more
Multi Tier Levels
Administrator Reseller
Agent
Client
Carrier
Provisioning
Access type PIN access
Interface
DID
Origin IP/Destination IP
Destination number
Prefix
Origin Peer/Destination Peer
Billing & Collection Services
Price lists and services assignment Discounts, credits and more
Payment registration
Price List Module
Create, change and administer price lists Call units definition and rounding
Creation and management of extra services, fees, and taxes
Excel import and export
Determine the price according to: call duration or flat fee
Rate Administration
Diverse rating per flat rate service, per minute Unlimited number of rating plans
Different type of price structures (discounts, time of day, promotional rates
Usage based rates
Flat rate destination features
Set up charges (one time), service charges (reocurring)
Easily import and export carrier rates (exel, txt format, etc)
Commercial Reports
Rate tables CDR by country
Client usage
Invoices and payments
Profit Reports
Accounts receivable
Client list
Technical Reports
Access per customer CDR by country
CDR by origin
Active calls
Non-processed calls
CDR records exporting
Trouble ticket follow-up
Usage by destination carrier
Hourly usage
CDR by interface
Hardware status
Usage by provider
CDR by destination
Usage by destination
More...
The platforms true convergent design and intuitive simplicity is what separates it from the competition. Every aspect of our platform is created with the end user in mind. All aspects of our software are centralized and integrated. There is no third party code, so we can modify and customize our software with ease. Join our group of happy clients, and let us help you grow and flourish your business.
Pre-paid 
Customer Relationship Managment (CRM)
More information, products & services 
