In every Voip implementation one of the most relevant task to improve service quality is call routing. Routing and End Customer satisfaction have a direct relation, and your company profit. has a direct relatiion to that equation.
A non stop technical fact.
Voip companies (Retail and Whoesale) have many Termination Carriers, sometimes hundreds, working on its operation. These fact increases the complexity of the operation.
Cyneric Route Admin was developed to help you to solve this problem giving to you an overall voip routing management and configuration system.
Our solution main function bring you the hability to define many “routing logics” (Dial-plans) and apply these rules on different VoIP equipment
Functions
Having in mind all destinations to be routed and available termination Carries it is necessary to create a logic of routing. This logic is called Dial-plan.
Create unlimited routing dial-plan, each one can contain many different area codes and termination routes.
Each route can be activated and deactivaded real-time. We made it easy!
Each Carrier has its own priority in the logic definition, for if an appeal fails over Carrier #1 will try course through Carrier #2, if it is defined.
Server Manager
This tool allow you to stay informed monitoring all primary routing servers assigned to your operation. Cyner CRA bring detailed information about: Uptime, Load average, CPU utilization, Memory utilization, Active sessions, Active calls, DB connections and more.
Note: All modifications on the dial-plans are applied to equipment in real time! We made it easy!
Customer routing
After defining different dial-plans, the Administrator will assign these dial-plan to different Clients and Originators.
The Dial-plan´s interface lets you set up routing for each particular case or each customer individually.
Thus, the logic applied in each dial-plan is reflected in the business model.
LCR
One way of routing is that LCR is routing according to cost per code per provider. Cyner Route Admin implements this way of routing, defining LCR Routing dial-in any plan.
You can select which Carriers involved in the LCR routing, and wich codes will participate in the logic definition.
You can select which Carriers involved in the LCR and routing codes which will be within logic definition.
When a Provider change its prices your equipment ´s routing is adjusted automatically.
Dial-plan Test
The tool, Cyneric Route Admin, have a Test interface to prove the dial-plans before being applied to equipment.
In this way the operator has assured that the logic applied in the routing is convenient for the operation.
Conclusion
Cyneric Route Admin allows to be agile in making decisions to enhance the quality of service and profit margins. The price change is a constant in this industry.
As far as having LCR routing lets you minimize the time for implementation of new rates and changes in routes associated with the prices.
As you know, is important to have a tool that enables centralized routing management, avoiding inconsistencies of routing and loss of profit.
Cyner CRA is a core part of our network QoS platform and is designed to provide the necessary technical conditions so that VoIP telephony commercial operations function properly.
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