Traffic Volume

Our platform supports a large volume of daily traffic. We have integrated clients whose traffic volumes exceeded 80 million minutes per month. The system has been stress tested at
• 70 CAPS.

Load Balance & Redundancy

In order to support high volumes, we provide hardware load balancing and database redundancy.

Configuration Per Customer

System is ''per client'' customizable. It allows for per client multi cycle billing periods , individual price list, type of rounding-off, special services, IP access, prefixes, ANI, dialed number, etc.

Price List Management

Dynamic and easy to handle price list management module. Import/export from Excel, manipulate resale/cost within the system, per country break-out, origination fees, and 800
• access fees.

Provider Reconciliation

Seamless vendor definition and reconciliation. Since every call is rated on multiple legs, system lets you pull vendor reports and compare them to the invoices you receive.

Traffic Quality Control

A decrease in termination quality leads to profit loss. We provide real-time quality control counter measures to help you stay on top of your business. Our software is user
• friendly and customizable to meet all your QoS needs.

Client/Provider Web Portal

We offer a white label client portal for your customers to have access to their usage and interactive communication space. Wholesale clients find it invaluable to have a real time access
• to their traffic. Retail clients find it convenient to pay-on-line, view their usage and open trouble tickets.

Invoices, Payments, Balances

Our platform keeps records of invoices, payments, and customer balances. The invoice engine is customizable to send out overdue account alerts, automatically block tardy clients and
• schedule automatic reoccurring payments.

Prepaid Operations

Our system supports real-time authentication. The clients exceeding preset credit limits are automatically disconnected

Postpaid Operation With Credit Cap

In some instances your business requires assigning credit caps to clients. Our system self manages your credit limits and sends you alerts when the client is close to exceeding. You may
• program the platform to send advice email or even automatically disconnect the client when reaching their credit limit.

Commercial & Technical Reports

You have access to all business critical commercial and technical reports.
Commercial reports: Profit, Customer totals, Usage per provider, Traffic distribution according
• to clients, destinations and more.
  Technical: ASR, ACD, PDD, graphical interface of vendor performance, volume overlays and more

Trouble Ticket Module

Fully integrated trouble ticket module via UserAdmin (CRM panel) or self accessed via client portals. Ticketing system allows you to keep track of customer complaints as well as prioritize
• your level of service and attention to problems.

Report Portability

All of our reports can be exported to PDF, Excel, Word and HTML format.

Automatic Alert

The platform can deliver automatic alerts to clients with overdue invoices. It also enables you to automatically disconnect clients who have exceeded their credit limit or allowed payment grace
• period.